Terms of service

TERMS OF SERVICE — AKAE

Last updated: [insert date]

This website is operated by AKAE (“akaé”, “we”, “us”, “our”). Throughout the website, the terms “you”, “user”, “visitor”, “customer”, or “purchaser” refer to anyone accessing or using this site.

By visiting our website and/or purchasing something from akaé, you engage in our “Service” and agree to be legally bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including those who are browsing, purchasing, or contributing content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, then you may not access the website or use our services.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Your continued access or use of the website constitutes acceptance of those changes.

1. ELIGIBILITY & ONLINE USE

By agreeing to these Terms, you confirm that:

• You are at least the age of majority in your location; or
• You have legal consent from a parent or guardian to use this website.

You agree not to use our products for any unlawful purpose or violate any laws in your jurisdiction, including but not limited to copyright and intellectual property laws.

Any breach of these Terms may result in immediate termination of your ability to access our Services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that non-payment content may be transferred unencrypted across networks. Payment information (including credit card data) is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service without written permission from us.

3. ACCURACY OF INFORMATION

The information on this site is provided for general use and may not be complete, current, or accurate.

Product images, colours, materials, finishes, and proportions may vary depending on lighting, device screen settings, and natural variations in materials.

We reserve the right to modify website content at any time without obligation to update outdated information.

Use of website material is at your own risk.

4. MODIFICATIONS TO PRODUCTS & PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of products or services.

5. PRODUCTS & SERVICES

AKAE offers fashion and demi-fine jewellery.
We do not sell solid gold, 18-carat gold, or lab-grown diamond products.

Some products may be available exclusively online and may have limited quantities.
Products are subject to return or exchange according to our Return Policy.

We make every effort to display colours and images accurately, but we cannot guarantee your screen’s display accuracy.

We reserve the right to:

• Limit quantities per order
• Limit sales to particular customers, regions, or jurisdictions
• Discontinue products at any time

6. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us.

We may limit or cancel orders per:

• Customer account
• Email address
• Payment method
• Billing or shipping address

If an order is changed or cancelled, we may attempt to notify you using the email and/or phone number provided at checkout.

You agree to provide accurate and complete purchase and account information, and promptly update information as needed.

7. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools (such as payment gateways, shipping providers, analytics services, or tracking systems) which we do not monitor or control.

All access to such tools is “as is” and “as available” with no warranties.

Use of third-party tools is entirely at your own risk.

8. THIRD-PARTY LINKS

Our website may direct you to third-party sites.

We are not responsible for the content, accuracy, policies, or practices of third-party websites.

Please review third-party terms and policies before engaging in any transaction.

9. USER COMMENTS & FEEDBACK

If you send us suggestions, ideas, proposals, or comments, you agree that we may:

• Edit, copy, publish, and distribute them
• Use them in any medium without compensation

You agree that submissions must not violate the rights of others or contain unlawful, harmful, threatening, or abusive content.

We are not responsible for user-generated content.

10. PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

11. ERRORS, INACCURACIES & OMISSIONS

There may occasionally be information on our website that contains typographical errors, inaccuracies, or omissions related to:

• Product descriptions
• Pricing
• Availability
• Shipping times
• Promotions

We reserve the right to correct these errors at any time without notice, including after you have submitted an order.

12. PROHIBITED USES

You may not use the website:

• For unlawful purposes
• To violate national or international laws
• To infringe intellectual property rights
• To submit false information
• To distribute malware, viruses, or harmful code
• To scrape, crawl, or data-mine content
• To harass, abuse, or discriminate
• To interfere with website security features

We reserve the right to terminate access for violating prohibited uses.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that:

• The website will be uninterrupted, secure, or error-free
• Results from using our services will be accurate or reliable

You agree that use of the Service is at your sole risk.
The Service and all products provided through it are “as is” and “as available.”

In no case shall AKAE be liable for any:

• Direct, indirect, incidental, punitive, or consequential damages
• Loss of profits, savings, data, or replacement costs

Some jurisdictions do not allow limitations of liability. Where prohibited, liability will be limited to the maximum extent permitted by law.

14. INDEMNIFICATION

You agree to indemnify and hold harmless AKAE and its affiliates, employees, partners, and suppliers from any claim arising out of:

• Your breach of these Terms
• Your violation of any law
• Your violation of the rights of a third party

15. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be removed without affecting the validity of remaining provisions.

16. TERMINATION

These Terms remain effective unless terminated by either party.

You may terminate by ceasing to use our website.

We may terminate if we believe you have violated any part of these Terms.

Upon termination, you remain responsible for all outstanding amounts owed.

17. ENTIRE AGREEMENT

These Terms, together with our other policies posted on this website, constitute the entire agreement between you and AKAE.

18. GOVERNING LAW

These Terms and all transactions shall be governed by the laws of India.

19. CHANGES TO TERMS OF SERVICE

We reserve the right to update or change Terms at any time.
It is your responsibility to check this page periodically.

20. CONTACT INFORMATION

Questions about these Terms should be sent to:
📩 care@akaejewels.com

WhatsApp support : 9145821214

21. AGREEMENT TO RECEIVE COMMUNICATIONS

By agreeing to these Terms of Service, you consent to receive communications from AKAE through various channels, including but not limited to:

• Email
• SMS (Short Message Service)
• WhatsApp messages
• Push notifications (if enabled)
• Promotional and marketing messages
• Transactional updates related to your order or account

These communications may include (but are not limited to):

• Order confirmations
• Shipment updates
• Return and exchange notifications
• Account verification messages
• Promotional offers, special releases, and marketing campaigns
• Newsletters with updates about our products and services

You may opt out of non-transactional marketing communications at any time by following the unsubscribe link included in emails, or by contacting us at care@akaejewels.com.

Please note:

• You cannot opt out of essential communications related to orders, returns, security, or your account, as these are required to provide our services.
• WhatsApp support will be provided through our designated number