Got Any Questions?
Frequently asked questions:
What materials are used in akaé jewellery?
All the pieces are crafted in gold-plated brass. Some designs feature pearls, hand-cut resin stones, or other carefully selected materials, depending on the piece.
Is akaé jewellery solid gold?
No. Our jewellery is gold-plated, not solid gold. This allows us to create distinctive designs while keeping our pieces accessible.
How can I maintain the brightness of gold-plated jewellery?
The brightness of gold-plated jewellery can vary over time and depends on factors such as frequency of wear, weather conditions (humid climates may dull the finish faster), and proper storage.
- We recommend wearing gold-plated pieces occasionally and ensuring they are fully dry before storing, especially after exposure to sweat or moisture.
- For best preservation, store your jewellery in air-tight plastic covers when not in use.
- We do not use lacquer or harmful chemicals on our jewellery.
Can I cancel or modify my order?
Orders can only be cancelled or modified before dispatch. Please contact us as soon as possible at care@akaejewels.com.
Do you accept returns or exchanges?
We accept returns or exchanges only if the product is damaged or incorrect upon arrival. Requests must be raised within 48 hours of delivery with clear photos.
How can I contact akaé?
You can email us at care@akaejewels.com.
Or you can drop a message at 9145821214
How long will my order take to arrive?
Orders are usually dispatched within 5-7 business days. Delivery timelines may vary based on your location and courier service.



