Shipping policy

 

Shipping Policy – Akaé

At Akaé, we partner with trusted courier services to ensure your orders are delivered safely and promptly.

Dispatch Timelines:

• Gold Plated, Pearl, Resin & Demifine Jewellery: Dispatched within 1–2 working days.
• Custom-made Jewellery: Dispatched within 15–20 working days.

Delivery Timelines:

• Delivery estimates are provided at checkout and depend on your pincode and the items selected.

Shipping Charges:

• Prepaid Orders: Free shipping across India.

Order Tracking:

• Once shipped, you’ll receive a tracking link via SMS, WhatsApp, and email.
• For any queries, contact us at info@akaejewels.com.

Delays & Exceptions:

• Delays may occur due to weather, local restrictions, or courier issues.
• If your address is unserviceable, we’ll contact you for alternatives or a refund.

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Key Alignments with Your Returns Policy:

• Dispatch timelines match your product categories.
• COD restrictions align with your non-returnable items.
• Contact email is updated to your brand’s address.